Refund Policy

We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Goods, at any time and without advance notice. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if You bring to our immediate attention, any that You find. We give no warranty and make no representation, express or implied, as to: the adequacy or appropriateness of the Goods for Your purpose; the truth of any Content on Our Website published by someone other than Us; any implied warranty or condition as to merchantability or fitness of the Goods for a purpose other than that for which the Goods are commonly used; compatibility of Our Website with Your equipment, software or telecommunications connection. Our Website contains links to other Internet websites outside our power and control. You acknowledge and agree that We shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from Your use of any such website. We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with Your use of Our Website or the purchase of Goods. In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is  to the maximum extent permitted by law, to the value of the goods or services You have purchased. The above two sub paragraphs do not apply to a claim for personal injury.

If the goods are faulty, contact Us within 30 days, and We will refund Your entire purchase price. To receive a refund, it is essential that You follow the instructions below. You must contact Us by email to help@grufèt.com or by letter to our land address at the top of this agreement, stating that You would like to return goods, specifying exactly what goods and when purchased, and giving full details of the fault or other reason for return. We will then issue a Goods Returns Reference. If You send goods to Us without the reference, We may not be able to identify sufficient details to enable Us to attend to Your complaint. So far as possible, Goods should be returned: with both goods and all packaging as far as possible in their original condition; securely; wrapped; including our Goods Returns Reference noted under our address; at Your risk and cost.

You agree to indemnify Us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of Your use of Our Web Site, Your posting any Material, or the infringement by You, or by any other person using Your computer, of any intellectual property or other right of any person.