Shipping Policy

We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Goods, at any time and without advance notice. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if You bring to our immediate attention, any that You find. We give no warranty and make no representation, express or implied, as to: the adequacy or appropriateness of the Goods for Your purpose; the truth of any Content on Our Website published by someone other than Us; any implied warranty or condition as to merchantability or fitness of the Goods for a purpose other than that for which the Goods are commonly used; compatibility of Our Website with Your equipment, software or telecommunications connection. Our Website contains links to other Internet websites outside our power and control. You acknowledge and agree that We shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from Your use of any such website. We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with Your use of Our Website or the purchase of Goods. In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is  to the maximum extent permitted by law, to the value of the goods or services You have purchased. The above two sub paragraphs do not apply to a claim for personal injury.

Deliveries will be made by express courier service to the address included with Your order. You must ensure that someone is present to accept and sign for the delivery. Assuming Your order is received by 15:00 India Standard Time, and the goods ordered are available, everything should arrive within two working days. If the courier is unable to deliver Your parcel, they will leave a card asking You to contact them and rearrange a convenient delivery date. If Grufèt is not able to dispatch Your goods within seven days of the date of Your order, We will notify You by email to arrange a later date for dispatch. We will also give You the option of cancelling Your order. Goods are sent at our own risk until received by You or by any other person at the address You have given to Us. The cost of delivery is itemised at the checkout after You have selected the delivery service You require. We allow 10 working days from date of dispatch before deem a parcel is lost in transit.

​

If You are a citizen of India, and You bought the Goods as a Consumer, You may cancel Your order at any time before We dispatch Your order or before the expiry of 7 working days from the date You receive Your order, not including the day You received it. As required by the Distance Selling Regulations, details of our after-sales service and guarantees, if any, are given on our website. If You cancel before We have sent the Goods, We will refund to You the price of the Goods and the cost of delivery, if any. If You cancel after We have dispatched the Goods, We will refund the price of the goods only. The option to cancel Your order is not available if the Goods are: perishable; made or altered to Your specification; shrink wrapped and which has been opened. If You cancel Your order after We have dispatched the Goods, You must return them to Us within 7 days in the same condition in which You received them. We cannot refund Your money if the Goods have been used, worn or damaged. You are responsible for the cost of returning them. To assist Us in identifying Your Goods on receipt by Us, We ask You to contact Us for a Goods Return Reference to be placed below our address on the returns label. If You fail to return the goods, within 14 days, We are entitled to arrange for their collection. If We do we shall look to You to repay Us the cost of collection. If monies are refundable to You, We will refund Your money within 30 days. This paragraph does not affect Your rights in the event that the Goods are faulty.

​

We endeavor to keep our website and catalog prices updated and accurate but it is possible that the price may have increased from that published. If that happens, We will not send Your order until You have confirmed that You wish to order at the new price. Banking charges by the receiving bank on payments to Us will be borne by Us. All other charges relating to payment in a currency other than Indian National Rupee will be borne by You. Prices include India Goods & Services Tax. If You show by Your delivery address that You reside outside the India, VAT will be deducted at the payment point.

You agree to indemnify Us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of Your use of Our Web Site, Your posting any Material, or the infringement by You, or by any other person using Your computer, of any intellectual property or other right of any person.